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For a project I was working on, some of the research involved listening to thousands of sales calls from well known high-growth B2B SaaS companies. · For...
Getting a screenshot when triaging a support ticket can be the difference between reaching a resolution in 5 minutes, versus 5 months · Getting a...
I’ve done a couple startup things in previous eras, but not a modern venture backed startup. I was seeking this out, so I know the risks · I’m 15-20...
This is a hard one to write about. Last year our team lost Pete, a long time engineer. Pete took his own life. · This is a hard one to write about. Last...
Being indispensable sounds like job security, but it could be a trap that holds your career back. · In 2022 it’s quite rare to find someone who’s leading...
Have a definition of done, but think that means you're done · If you’re an up and coming product manager, you probably have had discussions about the...